FAQ

Search through the list of frequently asked questions below. If you can’t find your answer please email us events@act.gov.au

Prices for events vary from free to $15. You can check the cost by looking at the listing for each event on this website.

Many events have limited capacity so may book out quickly. Events that require bookings are indicated with an orange Book Now tag on the flag.

The following venues do not require bookings:

  • Embassy of Ireland (12 October 10am-4pm)
  • Government House (12 October 10am-2pm)
  • Embassy of Finland (12 October 10am-3pm)
  • European Union Expo, Delegation of the European Union (12 October, 10am to 4pm)
  • Embassy of Philippines (19 October 10am-4pm)
  • High Commission of Canada (19 October 10am-1pm)
  • High Commission of Malaysia (19 October 10am-1pm)
  • High Commission of Pakistan (20 October 10am-4pm)
  • Royal Embassy of Saudi Arabia (20 October 8am-5pm)
  • Embassy of the Islamic Republic of Afghanistan (20 October 10am-4pm)

Please email events@act.gov.au and we will endeavour to get back to you as soon as we can or message us via Events ACT Facebook.

Once a session has sold out, a waitlist will be opened up. You can join the waitlist to be notified if tickets become available.

If you are no longer able to attend a session, please click the link in your confirmation email to return the tickets so that someone else may attend. The waitlist will be notified of any available tickets on a first come first served basis.

Yes, at many of the Open Day events food will be available for sale. Please bring cash only, as there will be no EFTPOS or ATM facilities available.

We suggest you wear comfortable walking shoes, sunscreen and a hat. Please leave bags at home as many venues may not allow you to take them in. Bring ID to venues which specify this (see individual events for conditions).

Many events have special conditions of entry and these will be indicated on the website and booking section.

Accessibility varies at each venue. We suggest you check accessibility at individual locations that are mentioned under the event description when booking to avoid disappointment.

In the interest of health and public safety, dogs (other than guide dogs and companion dogs with official documentation) are not permitted entry to the grounds of Windows to the World venues.

Windows to the World is a family friendly event.

A free shuttle bus will operate between venues. If you are planning on visiting more than one venue, we suggest planning well ahead to avoid disappointment at not getting to the next venue in time. Shuttle bus routes and approximate wait times will be available on the website closer to the event. Check back soon!

Parking is restricted at many locations particularly at embassies, residences and high commissions in Canberra’s suburbs. Some road closure may apply to control the flow of traffic.

Yes, the Windows to the World shuttle bus is free.

Parking is limited close to most venues and some roads close to venues may be closed. Please check the website for special conditions and suggestions. We strongly recommend taking the shuttle bus service.

Remember to be SunSmart. Simple things like wearing sun protective clothing, SPF 50+ broad spectrum sunscreen, a hat and sunnies can all contribute towards a great day out.

Ultraviolet radiation (UVR) levels can still be very high in spring, so take extra care by checking the day’s forecasted UV levels in advance. When UV levels reach 3 and above sun protection is recommended.

Please check EventsACT Facebook page for any announcements.

Disclaimer

Please be advised that the Australian Capital Territory is not liable for any loss, injury or damage sustained arising from any incident occurring on the grounds of an Embassy, Consulate or High Commission as the grounds are not under the control of the Australian Capital Territory.

Please note the program is subject to change.